OnCall IVR Designer v7.11.2, part of OnCall IVR Suite v3.3.x
IVR Designer Deployment Guide
The purpose of the OnCall IVR Deployment Guide is to provide detailed information about the installation process of the OnCall IVR Designer application of Geomant's OnCall IVR v3.3.xsolution.
Audience
This document provides a detailed guide for system engineers and IT support personnel responsible for deployment and configuration prior to setting the components in operation.
This includes the following actions:
- assuring the prerequisites are met for an OnCall IVR Designer software deployment in the customer's environment
- deploying the IVR Designer as part of the OnCall IVR software suite
- configuring the IVR Designer as per the business requirements established as part of a deployment project scope and according to customer requests
- and the daily operational maintenance, health-check and administration of the IVR Designer