Custom IVR Template: CE Failing Over

Check whether CE is in the middle of a failover transition at the moment. Useful before a transfer or any CE related query.

Template Data Sheet

Name	Minimum Engine version	Minimum Designer version
CEFailingOver	2.0.8	7.5.0

Parameters

Name	Description
m_domain	Input: Name of the domain where campaign is registered
m_compsrv	Input: Component server URL: eg. http://127.0.0.1/CompSrv/ceoh.comp

Exit Points

Name	Description
error	Failed to check CE failover transition state.
ok	No CE failover transition is in progress at the moment.
transition	CE observes a failover transition right now.

JSON

{
  "name": "CEFailingOver",
  "type": "template",
  "description": "<b>CEFailingOver</b> template:<br/> Detect CE Failover transition",
  "attributes": [
    {
      "name": "id",
      "type": "integer",
      "defaultvalue": "7500"
    }
  ],
  "parameters": [
    {
      "name": "m_compsrv"
    },
    {
      "name": "m_domain"
    }
  ],
  "connections": [
    {
      "name": "error"
    },
    {
      "name": "transition"
    },
    {
      "name": "ok"
    }
  ]
}

XML

<template name="CEFailingOver" id="#ID#" version="1.0">
  <constraints>
    <errors AllAttributesRequired="true" />
    <warnings MinIncomingConnections="1" AllConnectionsRequired="true" />
  </constraints>
  <parameters>
    <parameter id="m_compsrv"><![CDATA[#M_COMPSRV#]]></parameter>
    <parameter id="m_domain"><![CDATA[#M_DOMAIN#]]></parameter>
  </parameters>
  <connections namedoutputs="true">
    <connection name="error" destination="#ERROR#" />
    <connection name="transition" destination="#TRANSITION#" />
    <connection name="ok" destination="#OK#" />
  </connections>
  <flow>
    <nodes>
      <script id="30">
        <parameters>
          <parameter id="m_compsrv" type="variable" datatype="string" direction="input">?</parameter>
          <parameter id="m_domain" type="Variable" datatype="String" direction="input"><![CDATA[?]]></parameter>
        </parameters>
        <connections namedoutputs="true">
          <connection name="ERROR" exitpoint="error" destination="?" />
          <connection name="TRANSITION" exitpoint="transition" destination="?" />
          <connection name="OK" exitpoint="ok" destination="?" />
        </connections>
        <data><![CDATA[

$$nextConnection$$ = 'ERROR';
var domain = '' + LOCALS['m_domain'];
var url = '' + LOCALS['m_compsrv'];
var tenantid = flowvars['TENANT_ID'];

if (tenantid === null) {

  log.error("Tenant id not specified");
  $$nextConnection$$ = 'ERROR';
} 
else {

  var timeout = 10000;
  var mimetype = 'application/jsonrequest';

  try {

      var js = toolkit.getJSonRetriever();
      var req = {};
      req["action"] = 'FailingOver';
      req["domain"] = domain;
      req["tenant"] = parseInt(tenantid);

      var sresp = js.postData(url,timeout,JSON.stringify(req),mimetype);

      if (sresp == null) {

          $$nextConnection$$ = 'ERROR';
      } 
      else {

          log.debug('FailingOver received:' + sresp);

          var resp = JSON.parse(sresp);

          if (resp["result"] == "ERROR") {

              $$nextConnection$$ = 'ERROR';
          } 
          else if (resp["result"] == "TRUE") {

              $$nextConnection$$ = 'TRANSITION';
          } 
          else {

              $$nextConnection$$ = 'OK';
          }
      }
  } catch(err) {
  
      log.error('Failed to perform ce failover transition check:' + err);
  }
}

log.debug('Script Done: nextConnection=' + $$nextConnection$$);
]]>        </data>
      </script>
    </nodes>
  </flow>
</template>