String functions

The following string functions are supported in a calling list field

What is a calling list field

Calling list fields are fields that carry information about the incoming message, this can be

• Customer record information in case the incoming message is an outbound call (such as ORDERNO, ACCOUNT, FIRSTNAME, LASTNAME, etc.)
• Incoming call information (and UUI) in case of the incoming message is an inbound call (ALERTING, DNIS, ANI, etc.)
• Custom fields that are delivered with a web service call
• Debug button defined fields

Calling list fields always have the following format: <fieldname> e.g. <ORDERNO>

Where are the calling list fields used

The calling list fields are used in the:

- Rules match field values

- Rule information message field

- Popup action

- Button action

Supported string functions

The following string functions are supported by the calling list fields

Exists

Determines if the call list value is present.

Syntax: <CalllistField>.Exists()

IndexOf

Reports the index of the first occurrence of the specified character array in this instance. The search starts at a specified character position.

Syntax: <CalllistField>.IndexOf(String value, integer startindex)

Parameters:

value -The String to seek.

startIndex -The search starting position.

Insert

Inserts a specified instance of string at a specified index position in this instance.

Syntax: <CalllistField>.Insert(String value, integer startindex)

Parameters:

value -The String to insert.

startIndex -The index position of the insertion.

Length

Gets the number of characters in this instance.

Syntax: <CalllistField>.Length()

Remove

Deletes a specified number of characters from this instance beginning at a specified position

Syntax: <CalllistField>.Remove(integer startindex)

Parameters:

startindex – The position in this instance to begin deleting characters

Replace

Replaces all occurrences of a specified Unicode character or String in this instance, with another specified Unicode character or String.

Syntax: <CalllistField>.Replace(String oldValue, String newValue)

Parameters:

oldValue - A String to be replaced.

newValue - A String to replace all occurrences of oldValue.

Substring

Retrieves a substring from this instance.

Syntax: <CalllistField>.Substring(integer startindex, integer length)

Parameters:

startindex - The index of the start of the substring

length - The number of characters in the substring