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    Users, Roles and Hierarchy

    Users

    Users administered in License Management Portal are able to login and perform actions defined by their hierarchy and role, the following information is collected for a user account

    Property Description
    First Name User's first name.
    Last Name User's last name.
    Address User's full address.
    Name Username that uniquely identifies the user account.
    Email User's email address.
    Password Password used for authentication, the password is stored securely in the License Management System database.
    Role User's role.
    Membership User's membership.
    Disabled Indicates if the user is disabled.
    Locked Indicates if the user is locked out from the system.

    Managing User Accounts

    User accounts can be created, updated and disabled.

    Create a New User Account

    1. Login to License Portal with the proper privileges.

    2. Navigate to the Users menu using the side bar.

    3. Use the New user button on the user summary list page.

    4. Fill out the user account details.

    5. Submit button creates the new user account.

    Edit a User Account

    Use the Edit button of a particular user in order to modify its properties. User name, role and membership cannot be changed.

    Disable a User Account

    Administered user accounts cannot be deleted. Login permission can be revoked from a user by disabling it.

    Hierarchy

    Logged in user can only manage users that are within it's own organization or allowed by the License Management System hierarchy.

    Roles

    License Management Portal defines the following roles.

    License Owner

    A user with License Owner role represents the license hoster/owner and has the widest permission set within License Management Portal.

    Manages
    • Organization
    • Product
    • Application Servers
    • Users - belonging to the same role or Organization role
    • Self
    Allocates
    • Product volumes to Organizations
    • Product features to Organizations
    Reads
    • Existing Tenants
    • Product volumes allocated to tenants
    • Product features allocated to tenants
    • License usage
    • System wide audit report

    Organization Administrator

    A user with Organization Administrator role represents a company that is able to consume licenses by redistributing them to other units.

    Manages
    • Tenant
    • Users - belonging to the same Organization or Tenant role
    • Self - able to update own Organization properties, except the Billing type
    • Application Servers - permission is limited to read and delete for Application Servers associated with the organization
    Allocates
    • Product volumes to Organizations
    • Product features to Organizations
    Reads
    • License usage report linked with the Organization
    • Audit report linked with the Organization

    Tenant Administrator

    A user with Tenant Administrator role represents the end user company. It is able to consume acquired product licenses, but without the ability to redistribute them.

    Manages
    • Users - belonging to the same Tenant
    • Self - able to update own Tenant properties, except the billing type
    Reads
    • Product allocation
    • License usage report linked with the tenant
    • Audit report linked with the tenant

    Role permission

    Role Product Organization Tenant Application Servers Users Audit Log Reports
    License Owner

    Create
    Read
    Update
    Delete

    Create
    Read
    Update
    Delete

    Read

    Create
    Read
    Update
    Delete

    Create 2
    Read 2
    Update 2
    Delete 2

    Read Read
    Organization Administrator

    Read 3
    Update

    Read
    Update 1

    Create
    Read
    Update
    Delete

    Read
    Delete

    Create 2
    Read 2
    Update 2
    Delete 2

    Read 3 Read 3
    Tenant Administrator Read 3 None Read
    Update 1
    None

    Create 2
    Read 2
    Update 2
    Delete 2

    Read 3 Read 3

    Legend

    1 - Permission limited to update a few of the company's properties associated with the user (Organization/Tenant).

    2 - User management is controlled by the user's hierarchy level.

    3 - Permission limited to read objects that are linked to the particular Organization/Tenant.

    Hierarchy

    License Management System provides the means to set up an organizational hierarchy reflecting a structure where the product manufacturer, reseller and consumer are separate companies.

    Users are grouped based on their capability to provision products/services, denominating the following hierarchical groups.

    License Owner

    The License Owner represents the product manufacturer. A person with this user role can do the following actions:

    • Create and manage products and organizations
    • Create user accounts with the same hierarchy level or Organizational level
    • Create and manage application servers
    • View a system wide audit log and license usage

    Organization

    The Organization represents the product reseller. A person with this user role can do the following actions:

    • Manage existing and allocated products
    • Create and manage tenants
    • Create users with the same hierarchy level or Tenant level
    • Remove application servers
    • View audit log and license usage consumed by linked tenants

    Tenant

    The Tenant represents the product end consumer, who actually consumes the products/services distributed by the reseller and provided by the manufacturer. A person with this user role can do the following actions:

    • View allocated (purchased) products
    • Create users within the same company and hierarchy level
    • View audit log and consumed license usage
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