How to change the maximum allowed contact list file size for import

Sometimes importing contact list files fails because the size of the data reaches a certain limit. These limits are controlled by more than one component. This document describes the relevant configuration parameters for each.

Step-by-step guide

Even though some of the parameters described here allow fairly large maximum values, we do not advise to use multiple-hundred MB sized import files.

Tip

It is best to keep the contact list import files' size below 100 MB. You can always import more contacts in subsequent sessions appending the existing list in the campaigns.

The configuration steps described in this article involve changing files that control critical parameters of the system.

Note

Mistakes made in these config files can halt the entire system. We advise to let Geomant Support or an affiliated Partner perform these changes.

CE Portal configuration

Open the [CE install path]/Portal/web.config file with a text editor.
Edit the maxAllowedContentLength parameter
```
<requestFiltering>
     <requestLimits maxAllowedContentLength="104857600" />
</requestFiltering>
```
The maxAllowedContentLength value is measured in bytes and allows a maximum of 4294967295 (4 GB).
Restart the CEManagementSvcPool and DefaultAppPool in IIS.

CE Management Service configuration

Open the [CE install path]/ManagementSvc/web.config file with a text editor.

Edit the maxRequestLength parameter:

<system.web>
     <httpRuntime targetFramework="4.5" maxRequestLength="51200" />
</system.web>

The maxRequestLength value is measured in kilobytes.

Edit the maxAllowedContentLength parameter in this file too:

<system.webServer>
     <security>
         <requestFiltering>
             <requestLimits maxAllowedContentLength="104857600" />
         </requestFiltering>
     </security>
</system.webServer>

The maxAllowedContentLength value is measured in bytes and allows a maximum of 4294967295 (4 GB).

Restart the CEManagementSvcPool and DefaultAppPool in IIS.