CE Compatibility Matrix with OnCall IVR

Supported versions

CE Version IVR Designer v7.3 IVR Designer 7.4 IVR Designer 7.5 IVR Designer 7.6 IVR Engine 2.0 IVR Engine 2.1 IVR Engine 2.2 IVR Engine 3.1
7.0 No No Yes (1) No No No No Yes
7.3 No No No Yes No No No Yes
7.4 No No No Yes No No No Yes
7.5 No No No Yes No No No Yes
7.6 No No No Yes No No No Yes

Not supported versions

CE Version IVR Designer v7.3 IVR Designer 7.4 IVR Designer 7.5 IVR Designer 7.6 IVR Engine 1.2 IVR Engine 1.3 IVR Engine 2.0 IVR Engine 2.1 IVR Engine 2.2 IVR Engine 3.1
5.1.x Yes Yes Permissive use - Not tested No Yes Yes Yes No No No
5.2.x Yes Yes Yes (2) No Yes Yes Yes No No No
5.3.x Yes Yes Yes (2) No Yes Yes Yes No No No
5.4.x Yes Yes Yes (2) No Yes Yes Yes No No No
5.5.x Permissive use - Not tested Yes Yes (2) No Yes Yes Yes No No No
5.6.x Permissive use - Not tested Yes Yes (2) No Yes Yes Yes No No No
5.7.x No No Yes (1) No No No No Yes No No
5.8.x No No Yes (1) No No No No Yes No No
5.9.x No No Yes (1) No No No No Yes No No
5.10.x No No Yes (1) No No No No Yes No No
6.0 No No Yes (1) No No No No Yes No No
6.1 No No Yes (1) No No No No No Yes No
7.1 No No No Yes No No No No No Yes
7.2 No No No Yes No No No No No Yes

Legend

(tick) Compatible (tested, working with no limitations)

(question) Permissive use (not tested, but should work with no limitations)

(warning) Permissive use (tested, working with known limitations)

(error) Not compatible

(1) Supported only if 7.5.2 or above version is installed

(2) Supported only if 7.5.1 or below version is installed

Sorry, your browser does not support inline SVG. article updatedarticle updated3/4/2024 9:59:25 AM (UTC)3/4/2024 9:59:25 AM (UTC)